Bad / Incompatible SIM card for Straight Talk

Lately, we've had customers report Straight Talk is telling them their SIM card is BAD / Incompatible.

WARNING: Please use the SIM card that is installed in your device upon arrival. Do not swap the SIM card from your OLD Straight Talk device to the new one. SWAPPING THE SIM FROM AN OLD DEVICE TO YOUR NEW DEVICE WILL NOT WORK and may cause this incompatible SIM error.

We believe this is some type of system error with Straight Talk as all the SIM cards we supply are BRAND NEW. This is what we've found resolves the error, at time:

1. Disconnect and get another Straight Talk representative or ask for a supervisor. This appears to be an error that can be fixed with the proper Straight Talk rep. We've had the best luck disconnecting and then either calling or live chatting with another rep that knows how to fix it. 
2. Ask for a supervisor, if the supervisor knows what they are doing they can fix the error.
3. Tell the Straight Talk rep you "changed the SIM card". Straight Talk, on the Verizon network links the device with the SIM card. So, if you tell the rep you swapped the SIM card, this should clear the phone and enable them to re-associate the SIM with your device. (We believe Straight Talk sometimes has old data and is trying to associate your new device with an old Verizon SIM card causing the "incompatible sim error')

We hope these tips help you complete your activation. If not, please create a ticket in our help desk and we'll be glad to assist you further.