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I need help with my order!

Matt Barnes

First, let me say, I'm so sorry you are having trouble with your order!

Please email us at Support@iConvertwireless.com and we'll help you ASAP!

Thanks!

Comments

8 comments

Date Votes
  • Keith Holyfield

    I ordered and paid with card but have not hot my email reciet?

    -1
  • Matt Barnes

    Hi Keith!

    We have your order and have resent your email receipt to your gmail account address. Should you need further assistance please email us at Support@iconvertwireless.com
    Thanks!
    Matt

    1
  • Lissa Davis

    I'm trying to track my shipment with the tracking number your site provided and the USPS site says it can't be found.

    0
  • Matt Barnes

    Hi LIssa!

    Thank you for your order! It can take the post office 24-48 hours to update their servers. Yesterday was a postal holiday (president's day) so there may be a bit of a back log. 

    Please let me know if you have further questions! We're here to help : )

    Thanks!

    Matt

    1
  • Mandy London

    When someone calls me they can't hear me. I can hear them. I just got my phone yesterday n activated it last night. Everything else works good . What can I do about it?

    0
  • Matt Barnes

    Hi Mandy! I am sorry to hear you are having trouble. Please email us directly with your order number and we'll be happy to assist you. Email support@iconvertwireless.com

    0
  • KATHRYN miller

    I need to return phone need instructions

    -1
  • Matt Barnes

    No Worries Kathryn. I've created a ticket so we can assist you further. 

    0

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